Being a former account servant, I was privy to one occasion where the BOE gave a family some financial help from a Congregation account. If I remember right, it was like $2000 to help them with bills after the husband died suddenly without any insurance. He left a wife and 3 kids.
Here's the kicker. After a CO visit about 2 months later, the Elders where asking all the servants if they could help 'pay back Jehovah's things' so as to replace $2000 into the Congregation's account. I believe one of the Elders step down because of this.